06 February 2020

• 8.30AM - 9.15AM
  Registration, refreshments, networking and time to visit exhibition
• 9.15AM - 9.20AM
  Chair’s welcome: Stephen Cotterill, editor, Fundraising Magazine
• 9.20AM - 10.00AM
  Plenary: Disruptive fundraising - the new era

  • Exploring Barnardo’s strategy to achieve record annual income
  • Effectively implementing a ten-year fundraising plan
  • Incorporating trusts, workplace giving, philanthropy, individual giving and trading
  • Developing outstanding fundraising through corporate partnerships
  • Innovating successful, large-scale fundraising events

  Javed Khan, chief executive officer, Barnado's

• 10.00AM - 10.50AM
  Speed Networking
• 10.50AM - 11.20AM
  Networking and refreshment break
• 11.25AM - 12.05PM
  1A. Maintaining a dynamic fundraising team with evolving regulations
  • Levy compliance
  • Increasing transparency
  • Investigating complaints
  • Setting high standards for fundraisers
  • Increasing public trust in fundraising

   

  Gerald Oppenheim, chief executive, Fundraising Regulator
• 11.25AM - 12.05PM
  1B. Establishing high performing events - key learnings from successes and disasters for new and existing events
  • Launching new events and scaling up existing ones
  • Setting parameters and benchmarks for success
  • Maximising events to optimise revenue
  • Learning from best practice in the charity sector
  • Delivering outstanding results

   

  Michael Dent, executive director of supporter income and engagement, WWF
• 11.25AM - 12.05PM
  1C. Engaging gamers and why esports isn't necessarily the answer
  • How War Child started working with the gaming sector
  • Streaming (Twitch, YouTube, Mixer etc) and the metrics
  • Where gamers reside and where you should be
  • What are the challenges of entering the gaming sector?
  • The reality behind esports and streamers and why it might not be for you

  
  Nick Scott, head of partnerships, War Child UK, Robert Mackenzie, gaming team, War Child UK
• 12.10PM - 12.50PM
  2A. Panel: Key criteria for cross-functional teams
  • Implementing a nimble approach
  • Putting projects rather than functions at the heart of business structure
  • Investing in employees for longterm mutual benefit
  • Embedding purpose and values through all areas of an organisation
  • Developing a clear, measurable plan to live those values

  
  Sam Afhim, director of fundraising and communications, Freedom from

  Torture

   

  Lizzi Hollis, head of corporate partnerships and engagement, Richard House Children’s Hospice

   
• 12.10PM - 12.50PM
  2B. Panel: Enhancing the fundraiser-trustee dynamic
  • Increasing engagement between senior decision makers, trustees and fundraisers
  • Influencing and persuading trustees to support and promote dynamic
  working processes and structures
  • Engaging trustees with changes in fundraising best practice
  • Communicating effectively with senior staff and trustees
  • Creating a role for fundraising trustees

  
  Joyce Fraser, founder and chair of trustees, Black Heroes Foundation

  
  Jaipreet Kaur, trustee, Binti International, and philanthropy manager, All We Can

  
  Catherine Miles, trustee, Women for Women International, and director of
  fundraising, Battersea

   

  Layla Yarjani, co-founder and COO, NEXTGen Unicef
• 12.10PM - 12.50PM
  2C. Panel: Utilising new media and platforms
  • Two-way engagement rather than one-way messaging
  • Establishing a consistent voice and persona online
  • Building engagement and converting awareness into action
  • Improving understanding between donors and beneficiaries
  • Maintaining integrity during innovation and pilot schemes

  
  Athar Abidi, head of social media, British Heart Foundation

  
  Philli Boyle, head of partnerships, Help Refugees

  
  Michael Keating, head of digital, Samaritans
• 12.50PM - 1.50PM
  Lunch
• 1.50PM - 2.30PM
  Plenary: Innovation in fundraising and supporter experience
  • Fundraising trends to help you diversify and grow income
  • Which charities are pushing the boundaries with fresh new approaches
  • New tech and tools to help you stay ahead of the curve

   

  Sandra Luther, head of charity partnerships, JustGiving

   
• 2.35PM - 3.10PM
  3A. Creating a positive, safe workplace
  • Handling harassment and getting it right
  • Workplace bullying and how to prevent it
  • Dealing with harassment in the workplace
  • Creating a supportive working culture with wellbeing and mental health at the core
  • Promoting a positive ethos of diversity and inclusion

  
  Dan Guinness, director, Good Lad Initiative
• 2.35PM - 3.10PM
  3B. How can Microsoft technologies help you deliver your charities mission?
  m-hance NfP experts Tory Cassie and James Glover will showcase how the Microsoft stack works collaboratively and harmoniously together to help charitable organisations achieve their goals. They will demonstrate:

   

  • The Dynamics 365 platform and how the end-to-end solution can provide a 360 degree view of charitable supporters whilst keeping track of exactly how donations are spent
  • Power Apps and how these offer flexibility to charities and can be built and adapted to ensure specific organisational requirements are met
  • Power Automate which helps charities to create effective workflows that improves efficiencies with Dynamics 365 Business Central"
  • How Business Intelligence provides powerful insights, allowing charities to visualise data from multiple sources so that trends can be spotted early and acted upon
  • Artificial Intelligence and how charities can use this effectively to streamline processes and operate more efficiently

   

   Tory Cassie, NfP business development, m-hance, James Glover, Head of solutions architect, m-hance

   

   
• 2.35PM - 3.10PM
  3C. "Getting more out of death"
  • How to increase charitable legacy donations – Death in a digital world
  • Simplifying the jargon – easier, cheaper and better for all
  • New income streams
  • Sharing is caring - tapping into digital virality 

  Phil Zeidler, co-founder, DeadHappy

• 3.10PM - 3.40PM
  Networking and refreshment break
• 3.40PM - 4.20PM
  4A. On-stage with Jo Swinhoe

  • Hearing the latest thinking on fundraising
  • Effectively setting benchmarks and best practice
  • Overcoming challenges and barriers to new working practices
  • Providing strong leadership in changing times

  Jo Swinhoe, director of fundraising and engagement, NSPCC

• 3.40PM - 4.20PM
  4B. How flexible working benefits fundraisers and organisations
  • Making the case for flexible working for mutual benefit
  • Maintaining a positive work-life balance that supports mental health
  • Working in a time and space that enhances productivity
  • Matching ‘always on’ needs of donors with flexible employee working
  • Case studies of charities doing it well

  
  Emily Casson, digital marketing manager, Cats Protection
• 3.40PM - 4.20PM
  4C. Video and new media in storytelling
  • Storytelling as the key building block of connection
  • Creating powerful visuals and strong messaging
  • Ensuring storytelling and branding build connection with supporters
  • Maximising the unprecedented ability to increase authenticity and bring supporters closer
  • Inspiring action and raising awareness with strong messaging

   

  Gemma Sherrington, executive director, fundraising and marketing, Save the Children
• 4.25PM - 5.00PM
  Panel: Building successful corporate partnerships
  • Aligning goals and aims for successful partnerships
  • Ensuring partnerships provide benefits for all involved
  • Maximising revenues with strong corporate partnerships
  • Building on successful partnerships year on year
  • Driving innovation within established partnerships to maximise revenue

   

  Amit Aggarwal, director of corporate partnerships, Great Ormond Street Hospital Children’s Charity and Sparks Charity

  
  Suzy Christopher, charity and community director, BT

  
  Harriet Gugenheim, director of philanthropy and partnerships, Impetus

  
  Sandy MacDonald, global head of corporate sustainability, Standard Life Aberdeen

  
  Katherine Woods, partnerships development lead, Action for Children
• 5.00PM - 6.00PM
  Drinks reception

Headline Sponsor:

Associate Sponsor: 

Networking Sponsor:

With thanks to our exhibitors

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ILEC Conference Centre
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Tel: 020 7666 8470
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Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such Civil Society Media Ltd reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.

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