The Art of Being an Effective Chair

16–17 October 2025

The role of the chair of the board or a committee is more demanding and can be more complex than most people realise. This course will help you to chair well and to ensure that board governs effectively and that board committees add value to the governance process.  Scenarios and case studies help develop skills in practical ways.  

This course will take place online via Zoom.

A £40 discount is available to Governance & Leadership subscribers. 

Speakers

  • John Williams

    John has a professional background originally in marketing and corporate communications.
    For the last 20 years he has been actively involved in the charity sector, as a Chair, trustee, consultant and regulator.  He served for five years as Charity Commissioner and, more recently, for eight years as trustee and Vice Chair of the Association of Chairs. 
    John has been a regular conference speaker and is a former columnist for Governance & Leadership magazine.

Programme

Day 1 (Please note: We will start promptly so please join early to check all the IT is OK and you are connected.  All other times are approximate for guidance purposes only) 

09:55

Log in to ensure prompt start at 10am

10:00

 

Introductions

Fundamentals of governance

  • What every chair of the board or every chair of a committee needs to have a deep understanding of

Role of chair

  • The chair’s role

  • Requirements of the role

  • Characteristics of a good chair

  • Do’s and Don’ts

11:00

Break

11:10

Relationship of chair with trustees

  • Keeping board/committee members engaged and interested in governance

Planning:

  • Planning the work of the board and committees

  • Agendas

  • Preparing for meetings

  • Basic rules for Board & Committee papers

12:15

Lunch

12:45

 Planning: Meetings

  • Actions before and after meetings

 

The art of chairing a meeting

14:00

End

 

 

Day 2

Please read the case study before you join PART B

09:55

Log in to ensure prompt start at 10am

10:00

Case study

11:00

Break

11:10

Re-join

Getting behaviours right at meetings

 

Dealing with conflict including difference between tension and conflict

Relationship with CEO and staff

  • Getting the right balance between support and challenge

  • Julia Unwin’s 5S model for high performance boards/committees

  • Meetings without staff

12:30

End

Prices

Governance & Leadership subscriber - £195

Standard rate - £235

Non-charity Governance & Leadership subscriber- £300

Non-charity delegate- £400

(prices exc VAT)

FAQs

When will I receive course materials and Zoom link to access the course?

After booking you will receive the following correspondence:

1 week before the course – an e-mail with your joining information, this includes the course programme and any other relevant materials.

1 day before the course – an e-mail with your final information, this includes the Zoom link, course programme any other relevant materials.

When will I be invoiced for my booking?

Invoices are manually processed so this will be sent to you by our events team shortly after your booking.

Will presentation slides be provided?

Presentations are provided in advance for the majority of our courses but this can vary and is down to the course leader’s discretion.

Will the sessions be recorded?

We do not record our courses as we feel this gives delegates the opportunity to have more open discussions and freely ask questions around the running of their charities.

Will I get a reminder prior to my course?

Yes, you will get e-mails one week and one day before your course with all of the information you need. You won’t receive a calendar invite so do make sure you put the date in your diary.

What if I can no longer attend the course?

Up to and including 14 days prior to the event, a refund (less a 15% administration fee), a substitution of a colleague, or one complimentary transfer to another training date can be issued. Only one complimentary transfer can be issued, no refund will be issued for a cancelled transfer. Once a transfer has been processed, refund for the original booking will not be issued. Refunds or transfers are not available less than 14 days before the event date. Confirmation of cancellations MUST be in writing and sent to [email protected]

For any other queries, please get in touch at [email protected].

Terms & Conditions

Substitution and cancellation policy: On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Up to and including 14 days prior to the event, a refund (less a 15% administration fee), or one complimentary transfer to another training date can be issued. Only one complimentary transfer can be issued, no refund will be issued for a cancelled transfer.  Once a transfer has been processed, refund for the original booking will not be issued. Refunds or transfers are not available less than 14 days before the event date. Confirmation of cancellations MUST be in writing and sent or faxed to Civil Society Media at 15 Prescott Place, London, SW4 6BS 020 7819 1200 (fax: 020 7819 1210).