Understanding Governance Stage 2: Governance in Practice

11–12 November 2025

Improve the overall effectiveness of your board.

Designed for experienced trustees, secure in their knowledge of the governance processes and what being a trustee entails, 'Governance in Practice' builds on the expertise gained from our stage 1 course 'Understanding Governance: The Trustee Role,' focusing on practical solutions to the challenges you face. This course covers a wide range of governance issues and aims to help you improve the overall effectiveness of your board. 

This course will take place online via Zoom.

A £40 discount is available to Governance & Leadership subscribers. 

Speakers

  • Susan Daniels OBE

    Chief executive , National Deaf Children's Society

    Susan Daniels has been Chief Executive of the National Deaf Children's Society since 1992, and has seen the charity grow from an income of £1 million in 1992 to over £25 million in 2023. Prior to this, Susan was Head of Education, Employment and Training and then Head of Policy and Research at the Royal National Institute for Deaf People, (now Action on Hearing Loss). In 2006, she was awarded an OBE for services to deaf children and their families.

    Susan was a Commissioner of the Disability Rights Commission from 2003 until its merger with the Commission for Equality and Human Rights at the end of September 2007 and until November 2010 she was Chair of the UK Council on Deafness. 

    Currently Susan is Chair of the NHS Newborn Hearing Screening Programme Quality Assurance Advisory Group and Chair of Groundbreakers, an informal networking group for women leaders in the voluntary sector from organisations of all sizes.

Programme

PART A (Please note: We will start promptly so please join early to check all the IT is OK and you are connected.  All other times are approximate for guidance purposes only)

9:55am

Log in to ensure prompt start at 10am

10.00am

 

 

10.15am

Introductions

Brief reminder of the fundamentals of governance

 

Refreshing the board – identifying  new trustees

  • What is your role in identifying potential trustees?

  • What is good board practice?

  • Once elected/appointed, ensuring new trustees receive appropriate induction and support

11.00am

Break

11.10am

Re-join

Board behaviours and dealing with people problems

  • Trustees can behave badly too

  • Spotting the signs of a deteriorating relationship between the CEO and the board

  • Closed/private meetings/sessions of the board 

12. 15pm

Lunch

12.45pm

Dealing with risk strategically and systematically

  • Much of governance is about identifying and managing strategic risk without getting risk averse

What role should you as trustee play in dealing strategically and systematically with risk

2pm  

End

 

PART B - You will be provided with a case study to read before joining

 

9.55am

Log in to ensure prompt start at 10am

10.00am

Case study

11.00am

Break

11.10am

Re-join

Developing a learning organisation – Why reviewing performance is important for every trustee and the board:

  • Reviewing the CEO’s performance;

  • Reviewing the chair’s performance

  • Reviewing the effectiveness of the board

  • Reviewing the effectiveness of each board committee

  • Reviewing the performance of each trustee.

  • Open session – a chance to raise any other trustee issues

12. 30pm

End

Testimonials

 

Liz Gould

Trustee

JWA

Every trustee should attend one of these courses if they are to do their job properly

Joe Curran

Resources Director

Interights

An extremely useful course with excellent materials

Caroline Thomas

Trustee And Hon. General Secretary

Casualties Union

I now feel more confident that my charity is functioning well and have taken dozens of tips and ideas away for doing even better


 

Prices

(prices exc VAT)

Governance & Leadership subscriber - £195
Standard charity rate - £235
Non-charity Governance & Leadership subscriber- £300
Non-charity delegate- £400

For group bookings email [email protected]

Terms and conditions

Substitution and cancellation policy: On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Up to and including 14 days prior to the event, a refund (less a 15% administration fee), or one complimentary transfer to another training date can be issued. Only one complimentary transfer can be issued, no refund will be issued for a cancelled transfer.  Once a transfer has been processed, refund for the original booking will not be issued. Refunds or transfers are not available less than 14 days before the event date. Confirmation of cancellations MUST be in writing and sent or faxed to Civil Society Media at 15 Prescott Place, London, SW4 6BS 020 7819 1200 (fax: 020 7819 1210).