Charity Commission gives ‘regulatory advice’ to Help for Heroes after investigation

02 Nov 2016 News

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The Charity Commission has given regulatory advice to Help for Heroes after identifying a need for better governance during an investigation into the charity, but has largely exonerated it of wrongdoing.

The Commission identified “serious regulatory concerns” at the two H4H charities after receiving complaints of data protection breaches, bullying of staff, and a lack of safeguarding procedures. It opened an operational compliance case, and has published the case report today.

The regulator found the charity had paid out £158,000 to former staff to settle employment claims, but said that trustees had acted properly. It also looked into a complaint about a breach of data protection by a former soldier, but again found trustees had acted properly.

The investigation found that while the charity had proper procedures in place, it was not sure these were followed in practice. It issued “formal regulatory advice” but said the charity had already taken steps to improve.

The Commission said that H4H had had two separate charities at the time of the investigation, but these have now merged into one.

H4H said it was pleased the Commission had recognised the work it had done to improve governance over the course of the investigation.

 

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