Charity Shops Survey 2023 opens

15 Jun 2023 Announcement

The 32nd edition of the Charity Shops Survey 2023 is now open, and we would be grateful for your participation. 

For more than three decades, the survey has provided detailed benchmarking data for charities that operate in retail, giving them a better understanding of the sector.

Participants in this year’s survey will be entered into a prize draw for a chance to win a £100 John Lewis voucher.

Easy to complete

In light of the impact of the pandemic, we previously removed some questions and simplified the Charity Shops Survey.

However, following feedback from the sector, we have decided to rebuild the survey over the next few years and have started this process by reinstating a number of questions this year. 

To take part in the 2023 survey, please download the questionnaire below. The deadline for responses is 1 July

Charity Shops Survey 2023 questionnaire


Once completed, send your form to [email protected].

The survey results will be published in October by Charity Finance and Fundraising Magazine and will also be available at civilsociety.co.uk.

The results for the Charity Shop Survey 2022 can be found here

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