Charity Shops Survey 2024
The Charity Shops Survey 2024 is the latest review of the health of the charity retail sector.
The Charity Shops Survey 2024 finds that the challenges facing the textile recycling industry are having a knock-on effect on charity retailers.
Subscribers to Charity Finance magazine receive a free copy of the survey as part of their subscription, plus access to previous year's surveys for comparison.
In light of the impact of Covid-19 on the charity sector, we had previously removed some questions and simplified the annual Charity Shops Survey. Following feedback from charities, we decided to gradually rebuild the survey over the next few years by reinstating a number of questions. This year, in addition to the usual questions, we included a section on the impact of shoplifting.
The survey collected detailed data from 34 organisations, ranging from the country’s biggest charity shop network to a voluntary organisation that supplements its income with a single store.
The Charity Shops Survey is the definitive analysis of how the UK's charity shop chains are performing . It includes detailed financial benchmarking data revealing:
- Overall profits
- Income sources such as donated goods, bought-in goods, rag and gift aid
- Costs such as shop rents and staffing
- Volunteer numbers
